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  • Home
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    • Live AI Agent
    • TeamsForMobile
    • Business SIM-Only
    • Managed Data/IoT
    • Mobile Integration
    • Private Networks
    • Interconnects
    • Number Management
    • eSIM / SIM Management
    • MVNO in a Box
    • MVNO as a Platform as a Service
  • Contact & login
  • Dutch
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contact
  • Home
  • About us
    • News
  • Services
    • Live AI Agent
    • TeamsForMobile
    • Business SIM-Only
    • Managed Data/IoT
    • Mobile Integration
    • Private Networks
    • Interconnects
    • Number Management
    • eSIM / SIM Management
    • MVNO in a Box
    • MVNO as a Platform as a Service
  • Contact & login
logotype
logotype
  • Home
  • About us
    • News
  • Services
    • Live AI Agent
    • TeamsForMobile
    • Business SIM-Only
    • Managed Data/IoT
    • Mobile Integration
    • Private Networks
    • Interconnects
    • Number Management
    • eSIM / SIM Management
    • MVNO in a Box
    • MVNO as a Platform as a Service
  • Contact & login
  • Dutch
  • English

Live AI agent

AI-NATIVE CONNECTIVITY FOR PARTNERS

Intelligence built directly into the network

From real-time AI call coaching during an active call to programmable network APIs: Public Mobility provides resellers and application developers with an intelligent connectivity platform.

Discover Live Agent
Network APIs
OUR AI SERVICES

Two products, one platform

Both services run at the network level — no app, no client software, no hardware required.

Live Agent Conversational Intelligence

An AI agent active during an ongoing call, activated directly on the network via an AI number or wake-word. No app needed.

  • One-on-one AI conversation via a dedicated AI number
  • Wake-word activation ("Hey Jarvis") during an active call
  • Live translation via feature ID (e.g., press #1)
  • Three modes: Latent, Active, and Assist
  • Assist mode: only the caller hears the agent, not the other party
  • Fully network-native: works on any device, without installation

No app required, Wake-word, Live translation, Assist mode

Network Intelligence APIs

Programmable access to network intelligence — location, reachability, SIM status, and more — via standardized CAMARA APIs.

  • Number linking and SIM swap detection for fraud prevention
  • Location tracking and geofencing for field service applications
  • KYC verification: identity, age, and customer data
  • Real-time device reachability and roaming status
  • QoS provisioning for bandwidth guarantees per application
  • Carrier Billing, OTP SMS, and Scam Signal

CAMARA standard, REST API, COIN-connected, EU data

Legal sector

Administrative and case file support immediately after the call

AgentForMobile automatically structures telephone conversations with clients: once the call ends, the relevant parts of the conversation are summarized and prepared for inclusion in the case file. The lawyer does not need to install anything. Activation is network-native, directly through the mobile phone call.

Example
A lawyer conducts an initial client intake over the phone. After the call, a structured call summary is ready, containing the relevant facts and the agreed next steps.

Healthcare and telehealth

Automatic administration after every consultation

AgentForMobile listens in during telephone consultations and, once the call has ended, prepares a summary of the relevant conversation points for the patient's medical record. Healthcare professionals do not need to install or configure anything: activation is network-native, directly through the mobile phone call.

Example
A general practitioner calls a patient to discuss laboratory results. After the conversation, a structured consultation note is automatically available in the system, including follow-up actions and key points of attention, without the doctor having to type a single word.

Financial services

Network-level fraud detection, with no additional app required

Detect SIM swap activity before a transaction is approved, verify that a phone number actually belongs to the customer, and confirm that the device is in the expected location. All through CAMARA-compliant APIs, directly from the mobile network.

Example
A bank is processing a high-value funds transfer. The API automatically detects a recent SIM swap and an unusual location. The transaction is flagged and temporarily held for additional verification.

Live Transcription

Real-time speech-to-text

Every conversation is automatically converted to text, right during the call. The transcription is searchable, exportable, and available for further processing by your systems.

Example
An account manager calls a customer. The entire dialogue is transcribed live and saved in the CRM, so colleagues can read along or search back immediately.

Live Translation

Real-time interpreter without delay

Live Agent translates spoken language in real-time between caller and recipient. The translation is audible to both parties or only to the caller via Assist mode. Activation via a function key (#1).

Example
A healthcare provider calls a non-native speaking patient. After pressing #1, the AI speaks as an intermediary in both languages, without an external interpreting service or waiting time.

Actions in external systems during the call

Via voice commands or a wake-word, Live Agent sends commands to linked systems: updating CRM, creating a ticket, retrieving a status, or placing an order, all without interrupting the conversation.

Example
A service employee says: "create a callback request for tomorrow at 10 AM". Live Agent registers this directly in the ticketing system, without manual entry afterwards.

LIVE AGENT — CONVERSATIONAL INTELLIGENCE

Three modes. One network connection

Live Agent is always active at the network level and responds to the caller’s situation. Activation is fully network-native — never via an app.

01

Latent

The agent is present but inactive. Available in the background, ready for activation at any time via wake-word or function key. No consumption, no interference.

Standard

02

Active

The agent actively participates in the conversation. Both parties can hear and communicate with the AI. Suitable for translation, summarization, and direct answers.

On-demand

03

Assist

Only the caller hears the AI agent — not the other party. Ideal for sales calls and legal advice.

Exclusive channel

NETWORK INTELLIGENCE APIS

Network intelligence

Public Mobility is directly connected to COIN (Telco Finder) as a COIN participant. As an MVNO, it delivers the CAMARA API suite to application providers through a single aggregated interface.

Available:

Number Verification

Verify if a phone number matches the SIM in use — in real-time.

SIM Swap Detection

Detect recent SIM swaps as part of fraud and risk analysis.

Location Retrieval + Geofencing

Determine a device’s location or receive a notification when entering a zone.

Device Reachability

Check if a device is reachable on the network, including roaming status.

QoS Profiles / QoD

Activate bandwidth guarantees per session or application for mission-critical connections.

Ready to start?

Contact us for a technical discussion or request access to the developer sandbox.

Public Mobility provides mobile communication and connectivity to service providers for integrated business services and flexible consumer propositions.

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Public Mobility
Bolderweg 2
Building B, Entrance 24
1332 AT Almere

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